TRAFFIC CONTROL SPECIALISTS (part-time)
JOB SUMMARY
Under direct supervision, performs varied assignments in passenger and vehicle traffic control inside and outside the terminal, ground transportation, and parking lot areas to assist the traveling public, airport authority, and tenants.
JOB RESPONSIBILITIES
Essential Job Responsibilities:
Enforces traffic related rules and regulations. Maintains traffic flow at curbside and parking lots as necessary.
Monitors curbside, parking, and ground transportation areas for compliance with SMAA vehicle for hire operating procedures.
Performs vehicle inspections as may be required.
Ensures the proper paging of drivers of vehicles violating rules and regulations.
Safely directs pedestrian and passenger foot traffic in and around the terminal building including the security checkpoint queuing area, tenant ticket counters or at other locations as may be required.
Issues parking and warning tickets as necessary.
Observes traffic flow to determine most effective procedures and makes recommendations for improved services.
Provides information and assistance to tenants and the general public.
Assists in the crosswalk areas as required.
Administers first aid and CPR in accordance with prescribed practices approved by the American Red Cross.
Alerts police to suspicious persons and crimes in progress.
Other Job Responsibilities:
May provide traffic control assistance to Law Enforcement Officers and/or communication assistance in
emergency and non-routine situations.
Provides testimony in a court of law when necessary.
Assists in the general maintenance (non-repair) and cleaning of Department Equipment.
May assist with Lost & Found items.
Performs other related work as required.
MATERIALS AND EQUIPMENT USED
Radios, Training Materials, Communications Equipment, Office Equipment, Golf Carts, Vehicles, Emergency Medical Equipment.
QUALIFICATIONS REQUIRED
Where 'preferred' is indicated, the qualification is not essential.
Education and Experience:
High School Diploma or GED.
Two years’ experience in traffic enforcement or customer service, preferred.
Law enforcement education or employment, preferred.
Military service, preferred.
Licenses and Certifications:
Valid State of Florida Driver's License, or must obtain within (30) days of assuming the position and good driving
record.
American Red Cross CPR and First Aid Certification or must obtain within one year of assuming the position.
Knowledge, Skills, and Abilities:
Knowledge of traffic control practices and procedures, preferred.
Knowledge of customer service, preferred.
Knowledge of ticket writing, preferred.
Knowledge of airport security practices and procedures, preferred.
Ability to apply department policies and procedures to a variety of circumstances, problems, and conditions.
Ability to enforce established traffic rules and regulations with firmness, tact, and impartiality.
Ability to react quickly, appropriately, and calmly in emergency and nonroutine situations.
Ability to remain courteous and in control while serving and protecting the public.
Ability to communicate clearly and effectively, both oral and written.
Ability to understand and follow oral instructions.
Ability to accurately prepare a variety of reports and logs.
Ability to develop and maintain effective working relationships with superiors, fellow employees, tenants, and the
general public.
Ability to use reference materials.
Work Environment:
Individual works a varied schedule.
Individual must be able to work evenings, nights, or days.
Individual must be willing to fill in occasionally on short notice.
This is a hands-on position.
Must be willing to work in an outdoor environment.
Physical Requirements:
A Traffic Control Specialist is subject to special risks which may require several intervention approaches when
dealing with traffic and crowd problems. The individual must be sufficiently fit to safely perform in a variety of
situations.
Mental Requirements:
A Traffic Control Specialist must be capable of reacting quickly, appropriately and calmly in non-routine and
emergency situations; must be able to work independently with minimal direct supervision; and must remain
courteous and in control while serving and protecting the public.
Environmental Requirements:
The Traffic Control Specialist principally works out of doors in the day, evening, and night in all types of weather
conditions. The Traffic Control Specialist may be exposed to hazardous environmental conditions, including, but
not limited to, extreme heat and gas emissions.
Summary Clause:
The duties and responsibilities listed in this job class specification are intended only as illustrations of the various
duties to be performed and are not all inclusive. The omission of other specific duties does not exclude them from
being performed by the Traffic Control Specialist if the duties are similar, related, or a logical assignment to the
position. This job class specification does not constitute an employment contract between SMAA and the Traffic
Control Specialist and is subject to change at the discretion of the Airport Authority.
ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.